Key People Resources

Effective management starts with knowing where to go for support. Use this handbook as your foundational reference, and the Manager Resource Center in Notion for detailed policies, process checklists, and templates.

Essential Contacts

HR Business Partners (HRBPs)

Your strategic partners for performance, team health, and leadership challenges.

Talent Acquisition

Partner for all open roles, candidate pipeline, and interview process design.

Employee Experience

Team events, onboarding logistics, recognition programs, and office operations.

People Operations

Systems, total rewards, and compliance.

Tech Support

Submit tickets via your team's #it-support Slack channel.

Partnering with Your HRBP

Your HR Business Partner is your strategic ally. They help you align team goals with company priorities, navigate leadership challenges, and access tools to lead confidently. You don't need to wait for a problem to reach out.

Great times to involve your HRBP:

  • Planning team reorganizations or skills gap analysis
  • Navigating performance issues or team conflicts
  • Coaching and growth planning for direct reports
  • Handling complaints or legal concerns
  • Managing hiring, restructuring, or leadership transitions
  • Preparing for performance review cycles

Key People Systems

Rippling

System of record for all employment data: titles, levels, compensation, PTO requests, org chart, and benefits enrollment. Managers should switch to Admin view to approve time off and view direct report data.

Lattice

Performance management system. Run 1:1s, document feedback, set goals, and complete annual performance reviews here.

Greenhouse

Applicant Tracking System (ATS). All candidate pipeline, interview scorecard, and hiring guide templates are available here.

Easy Llama

HR trainings, including on management and leadership skills.

Notion

Knowledge base for all HR policies, templates, and resources. The People Place is your primary reference for benefits, PTO, leave policy, and compensation philosophy.